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Customization work include shared requirement my client and discussed with client.customization will not include any other changes or additional changes .Any further or additional changes will consider as change request of project and will be quoted separately .
Customization support will be valid of 3 month from the delivery of the project .For further support you need to extend the support .
Customization cost will not include any other feature and extra installation of Extesion. During our project Customization please don't edit or change any file or content.
If client are making any changes please make a backup of the files / folder / database / setting and inform us first.
All the communication will take place through our help desk system. if needed we can discuss or communicate in skype once in week or month(we dont allow screen sharing and remote desktop)
Customization cost will not include any free consulting beyond the scope of the agreed feature. if client are making any changes by yourself or by your team and if something broke then we will not be responsible for that even in support period of the module or project.